ONLINE COUNSELING
Our dedicated team offers professional and tailored online counseling experience anywhere in Washington State.
We are outfitted with the training and technology to bring the same heartfelt and quality service that we offer in person, to the convenience and comfort of your home or office.
​
Online therapy can be just as effective as face-to-face. Our clients tells us the experience is consistent with the counseling services received in person, with many of our existing clients preferring it.
​
Our HIPAA secure platforms will ensure that your conversations stay confidential and secure. Whether your using your laptop, or smartphone. your information will be protected.
There are many benefits to online counseling.
Online therapy offers increased accessibility, allowing individuals to receive mental health support regardless of their location.
It helps overcome barriers to mobility, making it possible for those with physical limitations to access therapy.
​
Additionally, it provides flexibility for navigating childcare responsibilities, enabling parents to attend sessions without the need for additional childcare arrangements.
​
​
​
FREQUENTLY ASKED QUESTIONS
​
Question #1: Is online counseling as effective as face-to-face counseling?
​
Answer: Yes, research consistently demonstrates that online counseling can be just as effective as in-person sessions. However, certain types of therapy, such as play therapy for young children and complex trauma processing, might be better suited for face-to-face interaction, which will be discussed during the initial session. Each situation is evaluated individually to determine the most suitable approach.
​
Question #2: Is our online counseling session private and confidential?
​
Answer: Absolutely. Your therapist will conduct sessions from a private, secure location with a reliable internet connection, and we request that you do the same to ensure maximum privacy. To prevent eavesdropping, you may use headphones and a white noise machine near the door (e.g., a fan or humidifier). We use advanced security and encryption protocols to maintain confidentiality, ensuring a comfortable and secure video conferencing experience.
​​
Question #3: What if we experience technical issues like a frozen or dropped video session?
​
Answer: At the start of each session, we will confirm the best phone number to contact you in case of technical difficulties. We will try to reboot the video session, and if that is not possible, we will continue the session via phone. To minimize these issues, ensure you have a secure internet connection and, if possible, connect your device to an ethernet port.
​
Question #4: How do I set up online counselling sessions for my child?
Answer: We request that you help your child connect to the video conferencing platform to prevent any technical difficulties and to facilitate initial communication with their therapist. Depending on the therapist's judgment and the session's goals, you may be asked to remain or leave during the session. If requested to leave, please honor your child's privacy and confidentiality, and keep your phone accessible in case the therapist needs to reach you.